ADA Compliance Policy

This WIA Title 1-financially assisted program or activity is an equal opportunity employer/program.
Auxiliary aids and services are available upon request to individuals with disabilities.

Access Instructions for Users with Disabilities:

A program of the City of San Jose, work2future has launched a new website that enables users with disabilities to better access information, resources and services. At this time, work2future is incorporating Web Page Disability Access Design Standards developed by the Office of Equality Assurance. The work2future One-Stop Center is pleased to provide an alternative medium for accessing information about available programs and services. If you have any suggestions for improving the accessibility features of this website, please contact


Instructions for Users with Visual Disabilities:

The work2future website has been designed to be used with a screen reader. In addition, most images on our web site are accompanied by a word image tag that may be visible if your browser supports the alt-text function. While browsing the website, you may find documents posted in PDF format (Portable Document Format). These documents can be read aloud to you using the free Adobe Acrobat Reader. To get the free download of Acrobat Reader, click here. Once the pdf page is opened in Adobe Reader, select the View Menu, then Read Out Loud, then either Read This Page Only or Read To End of Document.

If a web page has an on-line form that is not accessible, please call the phone number or e-mail the office listed for assistance in obtaining the form or filling it out.

Instructions for Users who are Deaf or Hard of Hearing:

Should the work2future website have audio or video files, those files will be accompanied by text transcriptions or descriptions with a closed-captioned (CC) hyperlink.

ADA Coordinator:

For all questions concerning service and program access please contact:

Christopher Hickey, ADA Coordinator
Public Works Department - Office of Equality Assurance
200 East Santa Clara Street, Tower, 5th Floor
San José, CA 95113
408-535-8481 (voice)
408-294-9337 (TTY) 




ADA Compliance Policy